Scottish Women’s Rights Centre 

Website: www.scottishwomensrightscentre.org.uk 

Phone number: 0808 801 0789 

Men’s Advice Line (MALE) 

Phone number: 0808 801 0327 (Monday to Friday, 9.00am to 5.00pm) 

Email:  info@mensadviceline.org.uk 

Website: www.mensadviceline.org.uk 

Electricity  

999 – If you notice damaged cables on or near the ground, which are close to roads of footpaths, call 999 immediately 

105 – To report a power cut or damage to electricity power lines or substations  

Gas 

0800 111 999 – To report a smell of gas or suspected leak 

Water 

0800 0778 778 – If you experience any problems with an unplanned interruption to your water supply contact Scottish Water 

Friendly credit will automatically kick in if a customer goes off supply during these hours, and any spend will be recouped when you next top up your meter. 

Trussell trust  

Phone number (Monday to Friday, 9am-5pm): 0808 208 2138 

Find a food bank: Find a Food Bank – The Trussell Trust 

Online contact page: Contact Us – The Trussell Trust 

The Wayside Centre
32 Midland St., G1 4PR
Open 24th Dec to 2nd Jan. Times vary.
Contact: 0141 221 0169 or waysideglasgow@gmail.com

Social Bite
If you’re homeless, you can contact Social Bite for help.
103 St Vincent St., G2 5EA
Contact: 0131 2208206 or info@social-bite.co.uk
Social Bite – Edinburgh signposting

Crisis (Edinburgh)
Southside Community Centre, 117 Nicholson St., EH8 9ER
Contact: 0131 209 7700 or edinburgh@crisis.org.u

Trussell Trust
Find your local foodbank here:

• Jobcentre Plus
• A social worker
• Citizens Advice
• A children’s centre
• Your local authority
• Police or probation workers
• A GP, health visitor or other medical professional

If you are not already in touch with any of the above, you can contact your local foodbank directly to ask for help. They will work with one of their referring agencies to arrange an appointment with you.

Salvation Army
Food parcels and other emergency services.
Find your nearest Salvation Army here.
Contact: 020 7367 4500

Emergency food and support is available for people in need. You need a voucher from their referral agency first, so find your nearest foodbank, and find out when their referral agency is open too. To be able to access a foodbank you will need to be referred by one of the following:

• Jobcentre Plus
• A social worker
• Citizens Advice
• A children’s centre
• Your local authority
• Police or probation workers
• A GP, health visitor or other medical professional

If you are not already in touch with any of the above, you can contact your local foodbank directly to ask for help. They will work with one of their referring agencies to arrange an appointment with you.

Emergency housing / homelessness contact information for local authority teams can usually be found on their individual websites. 

Local Authority contact info finder: Find your local council – mygov.scot 

Glasgow – Asylum and Refugee Team

(Homelessness Service) – 0141 222 7352

Shelter Scotland 

Website: Home – Shelter Scotland 

Phone number: 0808 800 4444(weekdays from 9am until 5pm) 

Glasgow City Council (homelessness services) 

Visit their website for the most current information: www.glasgow.gov.uk/article/17283/Homelessness

Glasgow City Council (social work services) 

To get a Social Work Services out of Office Hours you can call 0300 343 1505

Glasgow City Mission 

Contact: 07543 851 895 or owc@glasgowcitymission.com 

Simon Community (Glasgow) 

For a referral to the winter shelter. 

Contact: 0800 0277 7466 

Out of Hours Homeless Services 

If you’re homeless and need a service after 4:45pm Monday to Thursday or 3:55 on a Friday and weekends. 

Contact: 0800 838 502 

Legal issues 

Law society of Scotland 

Website: Law Society of Scotland | Law Society of Scotland (lawscot.org.uk) 

Phone number: Telephone: 0131 226 7411 

Email: lawscot@lawscot.org.uk 

Scottish legal Aid Board 

Website: Home – Scottish Legal Aid Board (slab.org.uk) 

Phone number: 0131 226 7061 

Email: general@slab.org.uk 

Medical

Contact your local GP practise.

For non-emergency out-of-hours assistance, contact NHS 24 on 111 or visit their website.

If you think you need immediate or emergency medical attention, dial 999.

Dental 

In-hours dental emergencies  – In-hours is Monday to Friday, 9.00am to 5.00pm.

Registered with a Dentist – If you are registered with a dentist and think you have a dental emergency during this period, phone your dental practice. They’ll be able to tell you whether you should:

• be seen by your dentist

• go to a local hospital for care

Not Registered with a Dentist – If you are not registered with a dentist, follow the local advice given for each region listed here – Dental emergencies – NHS Scotland | NHS inform. Local area helpline operating as normal. 

Out-of-Hours Dental Emergencies  – Out-of-hours is: Monday to Thursday, 6.00pm to 8.00am, 6.00pm on Friday to 8.00am on Monday. If you think you have a dental emergency during this period, phone the 111 service.

Beat

0808 801 0677 (adult helpline)
0808 801 0711 (youth line)
0808 801 0811 (student line)
beateatingdisorders.org.uk

Offers information and advice on eating disorders, and runs a supportive online community. Also provides a directory of support services at HelpFinder.

Campaign Against Living Miserably (CALM)
0800 58 58 58
thecalmzone.net

Provides listening services, information, and support for anyone who needs to talk, including a web chat.

Combat Stress

0800 1381 619
combatstress.org.uk

Treatment and support for armed forces veterans who have mental health problems.

Cruse Bereavement Care

0808 808 1677
cruse.org.uk

Information and support after a bereavement.

Glasgow City Council 

(Out of Hours Social Work Services) 

Contact: 0300 343 1505 

LGBT Foundation

0345 3 30 30 30
lgbt.foundation

Advice, support and information for people identifying as LGBTQ+. 

Men’s Advice Line

0808 801 0327
mensadviceline.org.uk

Confidential advice and support for men who have experienced domestic violence and abuse by a current or ex-partner or family member.

National Domestic Abuse Helpline

0808 2000 247
nationaldahelpline.org.uk

Free 24-hour helpline for women who have experienced domestic abuse and violence, with all female advisors. Also offers a live chat and can help to find refuge accommodation. Run by the domestic violence charity Refuge.
PANDAS Foundation

‘The PANDAS Foundation is here to help support and advise any parent who is experiencing a perinatal mental illness. We are also here to inform and guide family members, carers, friends and employers as to how they can support someone who is suffering.’

Tel (nationwide): 0808 1961 776
Website: www.pandasfoundation.org.uk 
 

Relate

0300 003 0396
relate.org.uk

Provides help and support with relationships, including counselling and telephone support. 

SAMH Information Service

Information and support about mental health.

Available: 9am to 6pm, Monday to Friday
Phone: 0344 800 0550
Email: info@samh.org.uk
Visit: samh.org.uk/info

Samaritans
116 123 (freephone)
jo@samaritans.org
Chris, Freepost RSRB-KKBY-CYJK
PO Box 90 90
Stirling FK8 2SA
samaritans.org

Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day). Samaritans’ Christmas coping information
 
Scottish Women’s Rights Centre

Support for women experiencing domestic abuse

Website: www.scottishwomensrightscentre.org.uk
Phone number: 0808 801 0789

Shout

85258 (text SHOUT)
giveusashout.org

Confidential 24/7 text service offering support if you are in crisis and need immediate help. Shout’s tips on feeling less alone over the festive season

 Side by Side 

A peer support community, not a crisis service. 

Register here: Side by Side

Stand Alone
standalone.org.uk

Charity supporting adults who are estranged (not in contact) from their family. 

Survivors of Bereavement by Suicide (SOBS)
0300 111 5065
uk-sobs.org.uk

Emotional and practical support and local groups for anyone bereaved or affected by suicide.

Switchboard
0300 330 0630
switchboard.lgbt

Listening services, information and support for lesbian, gay, bisexual, and transgender communities.

The Compassionate Friends
0345 123 2304
tcf.org.uk

Provides support to bereaved families after the death of a child. 

The National Association for People Abused in Childhood (NAPAC)
0808 801 0331
support@napac.org.uk
napac.org.uk

Supports adult survivors of any form of childhood abuse. Offers a helpline, email support and local services. 

The Silver Line
0800 4 70 80 90
thesilverline.org.uk

Provides support, information, friendship, and advice for older people (over 55) who may feel lonely or isolated.

Tommy’s
tommys.org

Information and support for people affected by stillbirth, miscarriage, and premature birth. 

Scams 

If you have been targeted by a scammer and have lost money from your bank account, you should report this to the police and the bank / card provider in the first instance. 

Police non-emergency (for reporting suspected fraud and scams): 101 

If you find yourself in an emergency situation, or are subject to threats or violence, you should call 999.

You can continue to report suspected scams and suspicious activity through our Quick Reporting Tool at scamwatch.scot. These reports will be picked up by specialist consumer advisers during opening hours. 

Accessed through your Local Authority. Emergency contact information for local authority teams can usually be found on their individual websites. 

Local Authority contact info finder: Find your local council – mygov.scot