Privacy Notice

Introduction

Advice Direct Scotland (ICO Registration Z9035412) (“ADS”) takes your privacy very seriously. This Privacy Notice is intended to set out your rights and answer any queries you may have about your personal data.

Website Data

How do we collect website information from you?

We obtain information about you via our website when you complete the contact form and through cookies.

Customer information is obtained over the course of the enquiry with us. This can be done by phone, email, livechat or contact form.

What type of information do we collect from you via our website?

The following types of personal information are from the contact form:

  • Name
  • Address
  • Email address
  • IP address
Use of Cookies

Our website uses cookies. ‘Cookies’ are small pieces of information stored on your computer which allows websites to recognise you when you visit. These cookies will not identify you as an individual but will collect statistical data concerning your browsing patterns and actions online. We use cookies in order to understand more about how our site is being used by visitors.

Cookies help us track various aspects of user visitations to our website. This includes the length of a user visit, their geographic location and patterns of user navigation on our site.

You can switch off cookies on your computer, although this may result in a loss of functionality when accessing our website.

It is possible to switch off cookies. For more information visit our full cookies policy.

Google Analytics Cookies

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the website from and the pages they visited.

For more information on Google Analytics’ privacy policy visit here

Google Maps

These are Google Maps third-party cookies, which are unique identifiers to allow traffic analysis to Google Maps.

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the website from and the pages they visited.

For more information on Google Analytics’ privacy policy visit here

Other websites

The website may contain links to websites which are controlled by external organisations. This privacy policy only covers our own website. Therefore, we strongly advise that you read the privacy notices of other sites, even if they are accessed using links from our website.

Additionally, we are not responsible for the privacy policies and security practices of other third-party sites which may link you to our website. We are not responsible for the policies and practices of these sites and recommend that you read the privacy policy of these sites. 

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the website from and the pages they visited.

For more information on Google Analytics’ privacy policy visit here

Conference Data

What Information do we collect from attendees?

The following information is requested during the registration process:

  • Full Name
  • Email
  • Position/Title
  • Organisation
  • Dietary Requirements?
  • Access requirements?
  • Any other comments given (optional field)

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the website from and the pages they visited.

For more information on Google Analytics’ privacy policy visit here

How do we use this information and what is each legal basis used?

We process the data listed above for the following purposes:

Purpose
Lawful Basis
To allow the organisation to carry out the necessary actions to register you for the event.
Legitimate Interests (GDPR, Article 6(1)(f)) - We need to process your data to provide you with our services
To allow you to be identified as an attendee at the event.
Legitimate Interests (GDPR, Article 6(1)(f)) - We need to process your data to provide you with this service
protecting ADS’s legitimate business interests and legal rights, including but not limited to, use in connection with legal claims, compliance, regulatory and investigative purposes (including disclosure of such information in connection with legal process or litigation)
Legitimate Interests (GDPR, Article 6(1)(f)) - We may need to process your data to protect our organisation
To monitor use of our websites and online services
Legitimate Interests (GDPR, Article 6(1)(f)) - We may use your information to help us check, improve and protect our products, content, services and websites, both online and offline
To monitor any attendee to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime
Legitimate Interests (GDPR, Article 6(1)(f)) and Legal Obligation (GDPR, Article 6(1)(c)) - We are legally obliged to process data for this purpose
To comply with applicable law and legislation
Legal Obligation (GDPR, Article 6(1)(c)) - We are legally obliged to process data for this purpose
With whom and where will we share your personal data?
How long do we keep your personal data?
Purpose
Conference
Retention Period
One year
Data Type
All Data

We will not keep your personal information for any purpose for longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.

 

We collect and process personal data about you when you interact with our advisers or automated services. This data is grouped into the following retention periods. Note that no personally identifiable information is kept for longer than two years past your last contact with us.

 

We will retain your data for a short time beyond the specified retention period, to allow for information to be reviewed and any deletion to take place. In some instances, laws may require ADS to hold certain information for specific periods other than those listed above.

What are your rights in relation to your personal data?

Under data protection law, you have the following rights:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you in most cases.

Please contact us at DPO@advice.scot if you wish to make a request.

Where can you find more information about ADS’s handling of your data?

If you have any outstanding questions or requests regarding this policy or our privacy practices in general, you can contact us by email through DPO@advice.scot.

Complaints

If you are not happy with our response or require further information regarding data processing rules and regulations, you can contact the Information Commissioner’s Office: https://ico.org.uk/.

Review of this policy

We keep this Policy under regular review. This Policy was last updated in September 2023.

Sally Magnusson

Author and Broadcaster and our Host for the Conference

Sally is a broadcaster and author, who has presented a wide range of programmes for the BBC, including Reporting Scotland, and written a number of best-selling books. The 2014 memoir of her mother’s dementia, Where Memories Go: Why dementia changes everything was credited with raising awareness of the impact of this widespread brain condition. In 2013 she founded the charity Playlist for Life to encourage access to personal music for people with dementia. She received an MBE for this work in 2023.

Her 2018 fictional debut, The Sealwoman’s Gift, based on the true story of a 17th century corsair raid on Iceland, was shortlisted for six literary awards. Her second, The Ninth Child, blends Victorian social history with ancient folklore in the Trossachs. Music in the Dark, inspired by the women who resisted the Highland Clearances, was published earlier this year to critical acclaim.